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Home/Support/
Support Overview
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IntelliCorp offers its customers comprehensive technical support via an on-line Knowledge Base, our Product Support Library, and through one-on-one support. Our goal is to provide our customers with rapid and reliable service. To do this, we provide a variety of support services for our software including maintenance, updates, and technical support.
Technical support includes assistance related to questions on the installation and operational use of our software, assistance in identifying and verifying the causes of suspected errors in the software, and providing workarounds for identified software errors. Please review our Technical Support Policy and Product Version Support Policy for detailed descriptions of our support and maintenance commitments, procedures, and limitations.
To access the documents in the Knowledge Base and Product Support Library, you will need Adobe Acrobat Reader and the WinZip file utility installed on your system. If you do not have those utilities loaded on your system, please use the links to download them now.
Additional Support Information
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IntelliCorp provides SAP application lifecycle management, business process management and data management solutions for SAP customers and and partners. IntelliCorp’s LiveCompare, LiveModel, LiveCapture, LiveMonitor and DataWorks tools, as well as Assessor Template Packages, automate the analysis of SAP systems and are SAP Integration Certified. Increased system knowledge, efficiency, and individual and team productivity reduce the time, costs and risks associated with SAP lifecycle events, such as upgrades, consolidations, support packs, compliance, process management, testing and training. Founded in 1980, IntelliCorp is headquartered in Santa Clara, California, has offices throughout the US and Europe, and maintains partner and distributor relationships worldwide.
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