Today on the blog we’re exploring how to use our impact analysis tool, LiveCompare, and business process tool, LiveModel, to keep your SAP business processes up to date. Do the processes reflect actual system use?
In our previous post in the series, we talked about the challenges of business process documentation, and today we discuss how to audit and keep business processes up to date using LiveModel. Documenting business processes can make it easier for people working within the SAP system to avoid doing manual work in analyzing systems when there is already a standardized process in place to follow.
Steps to Documenting Business Processes
- Define the current process.
- Depict the responsibilities of each individual and how their role correlates with others.
- Train employees to understand current processes and keep new policies up to date.
By following these steps, you can gain the following advantages.
Benefits of Documenting Business Processes
- Business people receive the accurate data needed to visualize business processes.
- One secure and searchable location.
- Library to build on new processes or get rid of old, unusable processes.
- Standard way of documenting your processes.
- Training for key personnel is standardized.
How to Reverse Engineer a Live SAP System
Before auditing processes, you must be sure that the actual business processes reflect your current systems. Reverse engineering involves looking at what has been customized since the original design and mapping out how everything is configured with the actual system.
Simply speaking to users and working through documentation isn’t a good approach: it takes too long, and involves too much effort. Using LiveCompare, you are able to extract usage data from the PROD system that is custom and standard, which then passes information to LiveModel. From there, the technical information is automatically recorded into a flow chart with LiveModel so that the business can understand the business process in a simplified way.
Performing this process manually, looking at all of the processes in the live SAP system, would require a lengthy manual interview process with users to understand business processes and what’s used. The information would also be less accurate as the passing of information could be misunderstood. The benefit of using LiveModel is that teams get quick results before completing a thorough analysis and audit.
Running an Audit on LiveModel
From audits to upgrades, LiveCompare automates the analysis of every change and identifies the impact on business critical functionality. By completing an audit, your business team can verify that the business is using the designed process that maps out everything that takes place in the process.
Let’s say your team is evaluating a specific sales order. The sales order includes several steps to receive a payment from a customer and with each stage of the process, a transaction takes place to continue to the next step. However, there are two results that occur. Your team has not had enough training to complete a necessary task, or a new process was introduced and was never documented. The outcome of not recording everything as the transactions take place results in gaps that need to be filled. So how can we be sure that all the process steps are accounted for?
LiveModel RFC’s into your production environment and retrieves all of the used transactions and programs, capturing a visual representation of your production usage on top of your process hierarchies and flow diagrams. LiveModel has the ability to take used/impacted transactions and relate them back to the business process by highlighting the process with the used or impacted transactions.
Take this image of LiveModel , the process map below shows the used or impacted business processes by circling the process. A summary report could be generated showing the specific transactions.
When you are able to visualize sophisticated LiveCompare assessments in LiveModel business process models, you make a giant step toward the harmonization between your company’s need for business process agility and the need for a stable SAP system environment. The ability to perform rapid and repeatable assessments on the DNA of your SAP systems and present them to the business is a highly valued accelerator for ongoing operations, audits, and a myriad of other purposes.
For more information on LiveModel, check out our resources and download our LiveModel datasheet today. If you are interested in learning more, book a demo with us today to find out how to better document your business processes.